Under limited supervision, performs complex administrative duties using standard policies, procedures and guidelines. Prepares a variety of letters, memos and reports using word processing, spreadsheet or database software. Answers and relays telephone calls or takes messages. Receives and directs visitors. Resolves inquiries via telephone, email, correspondence, or in person. Organizes, manages, coordinates, and monitors tasks to meet deadlines. Establishes and maintains files and records. Sends, sorts and distributes mail. Photocopies and faxes information. Schedules and maintains calendar of appointments, meetings, travel arrangements and itineraries, project planner, etc. Plans and schedules on-site and off-site meetings and conferences. Orders and maintains office supplies. Maintains inventory of internal and external supplies and communication materials. Assists staff in various activities such as coordinating information flow, preparing materials for distribution, completing and processing expense reports, reimbursements and other forms, handling and processing sensitive and/or classified materials, creating and maintaining databases/files/reports, and/or reviewing/proofreading and processing proposals, documents, reports, and files. Assists in the preparation and control of records, statistics and reports regarding operations, timelines, deliverables, etc. Assists in substantive communications with clients, advisory boards, and related activities. May assist in preparation and monitoring of budgets. Performs as technical resource within group and/or across department. Works independently to structure project/administrative tasks to obtain required outcome. Uses and integrates complex software applications in managing and completing workload tasks. Other duties as assigned. Educational requirements: High school diploma required; BA/BS preferred. Specific technical skills: Advanced knowledge of Mac and/or PC platforms, text-processing, presentation, database, and spreadsheet software applications. Good oral and written communication skills; ability to initiate and draft correspondence. Demonstrated initiative in developing solutions to meet complex administrative/technical needs of work group. Very strong organizational skills required. Ability to exercise tact, courtesy, and judgment in working with all levels of staff. Demonstrated team player and effective in role as technical resource. Demonstrated ability to maintain equilibrium and focus in a demanding, fast-paced work environment. May be required to obtain security clearance. Relevant experience: 5 years minimum; 6-8 years preferred. Related experience: 5-10 years. Location: Pittsburgh
Job ID: 2190
Full/Part Time: Full-Time
Regular/Temporary: Regular
Location: Pennsylvania-Pittsburgh
Company: RAND Corporation
Company Description: The RAND Corporation is a non-profit research organization providing objective analysis and effective solutions that address the challenges facing the public and private sectors around the world.
Company Website: [n/a]
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At some point in their careers, most people will have to figure out how to salvage a work-related decision that, in hindsight, led to a wrong choice. Whether it had to do with personnel, the direction of a project, or accepting or rejecting a new position, wrong choices are something just about everyone can relate to. However, the way you handle such a situation can determine whether you learn a valuable business lesson or suffer a setback.
When Joseph L. Davis, 58, principal of Washington, D.C.-based financial services firm Davis Planning Associates Inc., realized that the company's focus on selling investment and insurance products was not working as well as he would have liked, he started looking at ways the company could change its strategy to attract more customers.
09/01/2008
