At some point in their careers, most people will have to figure out how to salvage a work-related decision that, in hindsight, led to a wrong choice. Whether it had to do with personnel, the direction of a project, or accepting or rejecting a new position, wrong choices are something just about everyone can relate to. However, the way you handle such a situation can determine whether you learn a valuable business lesson or suffer a setback.
When Joseph L. Davis, 58, principal of Washington, D.C.-based financial services firm Davis Planning Associates Inc., realized that the company's focus on selling investment and insurance products was not working as well as he would have liked, he started looking at ways the company could change its strategy to attract more customers.